How to Reset Your Office 365 Password

If you are unable to log in to your Office 365 account due to a forgotten or expired password, follow these steps to reset it:

Option 1: Reset Password via Self-Service

1. Go to the Office 365 Password Reset Page

   • Open a web browser and visit https://passwordreset.microsoftonline.com

2. Enter Your Email Address

   • Type in your full school email address (e.g., username@school.edu) and complete the CAPTCHA verification.

3. Choose a Verification Method

   • Select one of the available verification options:

     • Email: A reset link will be sent to your registered alternate email.

     • Phone: A verification code will be sent via text or call.

     • Security Questions: Answer the security questions you set up previously.

4. Enter the Verification Code

   • Check your email or phone for the verification code and enter it in the provided field.

5. Create a New Password

   • Enter a new password that meets the security requirements:

     • At least 8 characters long

     • Includes uppercase and lowercase letters

     • Contains at least one number or special character

6. Confirm and Save

   • Re-enter the new password and click Submit to complete the process.

Option 2: Contact IT Support

If you are unable to reset your password using the self-service option, contact your school’s IT support team:

• Phone: [Insert IT Helpdesk Number]

• Email: [Insert IT Helpdesk Email]

• In-Person: Visit the IT Support Desk during working hours.

Tips for Managing Your Office 365 Password

• Set up multi-factor authentication (MFA) for added security.

• Use a password manager to store your credentials securely.

• Update your password regularly to protect your account.

If you continue to have trouble accessing your account, reach out to IT support for further assistance.